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building relationships

Communication

assistance iconThe Bridge for communication is built on a relationship between staff and patients. Bridging the Communication Gap is designed to assist dialysis facilities in developing effective communication between staff and patients. Dialysis staff have many different goals when they interact with patients such as answering questions or concerns, giving the patient information about changes, addressing behavioral issues, helping patients avoid making unhealthy choices in treatment. The program is designed to present access to a number of training modules and resources that will assist facility staff in having the tools for effective communication. The tools presented in this program are based on Motivational Interviewing (MI) skills. The Bridge for Communications is built on a relationship between staff and patients. This training will assist staff in building that relationship to bridge the gap between patients and staff.

Communication Tools

Bridging the Communication Gap

Bridging the Communication Gap Handbook

This handbook is designed to assist dialysis facilities in developing effective communication between staff and patients.

Webinar Recording

The Patient Whisperer

The Most Potent Medicine – Patient Article

Read the Article

Jim Dineen is a kidney patient, having undergone two years of hemodialysis, 1 year of home hemodialysis and a kidney transplant in 2003. Jim’s philosophy is that communication is really only as complicated as we want to make it.

Two Simple Words’ Motivational Interviewing

This webinar uses two simple words and one powerful idea to give you some of the tools you need to help your patients make the changes they need to make for their good.