The Bridge for communication is built on a relationship between staff and patients. Bridging the Communication Gap is designed to assist dialysis facilities in developing effective communication between staff and patients. Dialysis staff have many different goals when they interact with patients such as answering questions or concerns, giving the patient information about changes, addressing behavioral issues, helping patients avoid making unhealthy choices in treatment. The program is designed to present access to a number of training modules and resources that will assist facility staff in having the tools for effective communication. The tools presented in this program are based on Motivational Interviewing (MI) skills. The Bridge for Communications is built on a relationship between staff and patients. This training will assist staff in building that relationship to bridge the gap between patients and staff.
This one-hour webinar, presented by Craig Fisher, PhD, LCSW, uses two simple words and one powerful idea to give you some of the tools you need to help your patients make the changes they need to make for their good.
Patients come in different sizes, ages, and backgrounds. One thing they have in common is the need for them to make healthy choices to have the best quality of life possible. As dialysis professionals: how can we help our patients to see the things they need to see; to make the behavior changes they need to make and to make action plans that have a realistic chance to happen.
A widely used counseling approach to promote change behaviors by exploring and resolving ambivalence. Although the training programs may be geared towards a specific topic, the techniques used are the same.
An approached used to help individuals identify goals and develop the skills need to acheive them. this model has been shown to be especially successful in peer-to-peer programs.